In 2023, the landscape and market faced mixed performance across regions and product segments, influenced by economic constraints and cautious spending. Enterprises were hesitant to invest heavily as they navigated a challenging macroeconomic landscape and grappled with uncertainty about the most effective approach to adopting a hybrid work model. Where enterprises did invest, budgets were often stretched to cover both audio and video conferencing devices.
Since 2022, the return to office has meant the speakerphone market saw declining interest in flexible plug-and play models, with growing preference for options purposely designed to fit specific meeting rooms. Demand for meeting room microphones, especially ceiling and beamforming types, increased to support hybrid work setups, optimising varied office spaces. Traditional conference phones continued to decline in favour of integrated solutions, while headsets struggled as budget constraints led enterprises to prioritise cost-effective, entry-level models over premium options.