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Futuresource Video Conferencing In Healthcare

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The COVID-19 pandemic accelerated video adoption across a wide range of verticals, and presented opportunities for new applications. The benefits of video conferencing in healthcare market situations became particularly apparent, although volumes in 2020 only accounted for 4% of total video conferencing hardware shipments.  

While this low penetration allows for considerable room to grow, the nature of the healthcare market introduces specific challenges to adoption not present in other verticals. These challenges need to be considered carefully, particularly by vendors more accustomed to operating within the corporate space.  

As a result, this report has been created to evaluate the advantages and disadvantages of video conferencing in healthcare for vendors, and to explore the drivers and barriers to adoption. It provides a strategic framework for any enterprise wanting to enter or strengthen its position in video conferencing in the healthcare market. 

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