This home working survey report builds on Futuresource Consulting’s first market research ‘work from home’ study, carried out in 2021. The original survey aimed to establish the equipment that was being used to facilitate remote work, how it was being used - and who paid for it. Attitudes to remote work and plans for returning to centralised locations, such as offices, were also included.
Now, three years into this unprecedented experiment in remote work, millions of people are still spending at least part of their time working from home. At the same time, company policy and the technology used for remote working continue to evolve.
The rise of hybrid working, combining remote work and in-person office-based work, presents challenges for organisations and employees alike. One of the key obstacles is the need to establish effective communication and collaboration channels that bridge the physical and virtual divide.
From an organisational perspective, maintaining team cohesion, productivity and fostering a specific culture can be more complex when individuals are located across multiple locations. Loyalty and long-term commitment to an organisation may be negatively impacted if employees do not feel fully immersed in the working culture and have opportunities to build close working relationships with their colleagues. Junior employees must be mentored and thought given to succession planning.
Futuresource research in 2022 clearly showed that hybrid working was here to stay, at least in Western Europe and North America. This research aims to investigate current working arrangements, and the advantages and challenges of these working practices. In addition, it focuses on the technology, solutions and collaboration tools being used, and the types of work and meetings which are being carried out in each location.
| Report Methodology
| Executive Summary
| Working Patterns and Locations
| Office-Based Working Section
| Office-Based Working Section Summary
| Office-Based Working; Desk and Locker Usage
| Office-Based Working: Desk Booking Systems
| Office-Based Working: Technology Usage
| Office-Based Working: Meetings
| Remote Working Section
| Remote Working Section Summary
| Remote Working: Working Space and Adoption of Technology
| Remote Working: Virtual Meetings and Video conferencing
| Software and Virtual Solutions Section
| Software and Virtual Solutions Summary
| Personal Mobile Device and AI Use
| Behaviours surrounding hybrid working across the USA, France, Germany and the UK
| Differences between small, medium, large and largest enterprises
| Attitudes of more than 1,500 employees who have worked from home at least some of the time during the past year
Futuresource has been carrying out specialist primary market research for more than 30 years, uncovering strategically significant insights and trends. This publication is one in a series of research reports, produced to provide businesses with a fully rounded view of the commercial market.
Any business operating within the enterprise technology space will benefit from this report, particularly:
| Manufacturers and their suppliers
| Intermediaries and supply chain
| Enterprise technology market strategists, marketing and sales professionals
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